Are you looking for help?

Renters United is focused on changing laws to make renting better for everyone. We don’t provide support with particular renting situations. However, others do – for help with your own renting or living situation here are some places you can turn to for support:

Advocacy services are available throughout Aotearoa. The below services can give you advice specific to your rental situation, and when required help you through your rental situation.

If you need some advice or help bringing a case to the tribunal these are the best places to start.

Citizens Advice Bureau

0800 367 222

Community Law Wellington and Hutt Valley

0800 499 488

Citizens Advice Bureau

0800 367 222

Tenants Protection Association Christchurch (Inc)

03 379 2297

Community Law Canterbury

0508 226 529

Citizens Advice Bureau

0800 367 222

Community Law Marlborough

0800 266 529

Citizens Advice Bureau

0800 367 222

Taranaki Community Law Trust – New Plymouth

0800 529 878

Citizens Advice Bureau

0800 367 222

Community Law Canterbury – Greymouth clinic

0508 226 529 0508

If you’re feeling overwhelmed by your rental situation please reach out for help. Below are a range of services that can provide you with some support.

If you are in an emergency please call 111

Lifeline is available 24/7 to provide free confidential support from qualified counsellors and trained volunteers. You can call 0800 LIFELINE (0800 543 354) or Text ‘Help’ to 4357

1737 is available 24/7 to provide free support from trained counsellors or peer support workers. Text or call 1737

The Ministry of Health also has some wellbeing tips to help you get through. You can find them here on their website

You can find a foodbank in your local area here

If you need help dealing with issues between you and your employer you can contact the New Zealand Council of Trade Unions using their website or calling them directly on 04 385 1334

If you want to spend some time looking into the rights you have as a tenant then these are some good places to start

Tenancy Services is the Government maintained website and service for tenants, landlords and property managers. You can read about your rights on their website or give them a call on 0800 836 262

Aratohu is a website developed and maintained by CAB and the Tenant Advocates Network (TAN). It’s the place to visit for support and guidance for tenants and their advocates.

If you’re helping someone and want some guidance check out the Aratohu website

The Tenancy and Housing Manual was created by Community Law to help you understand your housing and renting rights.